Shipping Policy

Last Updated: October 16, 2026

1. Our Shipping Commitment

At Lorzavi, we believe that an exceptional shopping experience should extend beyond selecting the perfect pieces for your home.

From carefully curated lighting to elegant home décor, we strive to provide a convenient, transparent, and reliable delivery experience.

We are pleased to offer FREE worldwide standard shipping on all orders, with no minimum purchase requirement.

Please review the information below for details regarding order processing, estimated delivery times, shipping availability, and tracking.

2. Worldwide Shipping

Lorzavi offers international shipping to customers worldwide.

Shipping Destinations: All countries and regions where delivery services are available and permitted by applicable law.

Shipping Cost: FREE

Minimum Order Requirement: None

International shipping availability may be subject to carrier restrictions, customs regulations, or local import requirements.

If a delivery destination cannot be serviced, the relevant shipping option will not be available at checkout.

3. Order Processing and Delivery Times

We aim to process and dispatch orders efficiently to ensure a convenient shopping experience.

Our standard shipping schedule is outlined below.

Shipping Information	Estimated Time
Order Cutoff Time	2:00 PM Eastern Time (ET)
Order Handling Time	1–2 business days
Shipping Transit Time	6–8 business days
Total Estimated Delivery	7–10 business days
Processing Days	Monday–Friday
Shipping Fee	FREE worldwide

Order Cutoff Time

Orders placed before 2:00 PM Eastern Time (ET) on a business day generally begin processing that day.

Orders submitted after 2:00 PM Eastern Time, on weekends, or during applicable holidays begin processing on the next business day.

Eastern Time follows Eastern Standard Time (EST) or Eastern Daylight Time (EDT), depending on the season.

Order Handling Time

Orders generally require 1–2 business days for processing before shipment.

During this period, we verify your order, prepare the selected products, and coordinate shipping arrangements.

Shipping Transit Time

Once dispatched, standard shipping is estimated to take 6–8 business days, depending on the destination and shipping conditions.

Total Estimated Delivery

The combined order handling and shipping transit period is approximately 7–10 business days.

These timeframes are estimates, not guaranteed delivery dates.

Delivery times may vary due to customs processing, carrier disruptions, severe weather, national holidays, or other circumstances outside our reasonable control.

4. Free Worldwide Shipping

At Lorzavi, we offer complimentary standard shipping to eligible destinations worldwide.

• Shipping Cost: $0.00

• Minimum Purchase: No minimum required

• Shipping Method: Standard shipping

• Available Destinations: Worldwide, subject to carrier availability and applicable restrictions

Customers will not be charged standard shipping fees on eligible orders.

International customs duties, import taxes, and other government-imposed charges may apply depending on the destination.

Unless expressly stated otherwise during checkout, these charges are not included in the product price and may be the responsibility of the customer.

5. Shipping Carriers and Delivery Partners

Lorzavi works with third-party shipping and fulfillment providers to deliver orders internationally.

Shipping carriers may vary depending on the customer's location, product availability, and fulfillment requirements.

Carrier details will be provided through shipment tracking information when available.

Our goal is to provide dependable delivery services while maintaining a convenient shopping experience.

6. Order Tracking and Shipping Confirmations

After placing an order, you will receive an email confirming your purchase.

Once your order has shipped, a separate shipping confirmation will be sent with tracking information when available.

You can use the tracking number to monitor the progress of your delivery through the designated carrier.

Please allow time for tracking updates to become available after your order has been dispatched.

If you require assistance tracking a shipment, contact our customer support team at info@lorzavi.com.

7. Delivery Delays and Missing Packages

Although we strive to provide timely deliveries, unexpected circumstances can occasionally cause shipping delays.

These may include:

• International customs inspections

• Carrier transportation disruptions

• Severe weather conditions

• Public holidays

• High shipping volumes

• Incorrect or incomplete delivery information

• Other circumstances outside our reasonable control

If your package is significantly delayed, missing, or displays an unexpected tracking status, please contact us.

Our customer support team will review the available information and assist with the appropriate next steps.

Any applicable remedies for lost, damaged, or undelivered packages will be provided in accordance with our policies and relevant consumer protection laws.

8. Shipping Address Accuracy

Customers are responsible for entering complete and accurate shipping information during checkout.

Please carefully review your:

• Full name

• Street address

• Apartment or unit number

• City and postal code

• Country

• Contact information

If you discover an error after submitting an order, contact info@lorzavi.com as soon as possible.

We will make reasonable efforts to update shipping information before dispatch.

However, changes may not be possible once an order has entered the fulfillment process or has been transferred to a shipping carrier.

9. Changes to Our Shipping Policy

Lorzavi reserves the right to revise this Shipping Policy when necessary to reflect changes in shipping operations, fulfillment practices, carrier services, or applicable legal requirements.

Updates will be published on this page with a revised "Last Updated" date.

Policy changes will not override applicable legal rights or shipping commitments already made for existing orders.

We encourage customers to review this policy periodically.

10. Customer Support and Contact Information

For shipping inquiries, delivery concerns, order tracking assistance, or other questions, please contact our customer support team.

Merchant Name: Lorzavi

Store Address: 4929 Skyway Dr, Jacksonville Florida 32246, United States

Store Email: info@lorzavi.com

Store Phone: +19048362433

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

We do our best to reply to your e-mail within 1–2 business days.

Thank you for choosing LORZAVI, where timeless elegance meets elevated living.